just opened club shield which I received a month ago. It’s liquid with some settling in the bottom. I expected it to be gel. I stirred it up but it’s still liquid. Can I use it on a piece of cloth wrapped below the hosel and still get the protection?
I received my new jar of Club Shield yesterday – about 8 degrees out. It was colder in the morning, so I’m guessing UPS had it and the rest of the order inside or on a moving truck most of the time. It arrived intact (gel’d) and I brought it inside. It’ll stay there until Spring ;-)
We have not seen what you are describing. I checked a bunch of inventory, checked some containers we have had in our clubmaking academy building for a while, and all seemed good. Must be that it was exposed to some extreme temperatures. I can not think of any other reason. Maybe it froze during the polar vortex a month ago. Is that about the time you received it? I guess if it super freezes and then thaws it could go to liquid. Just guessing. We will keep an eye out. All it really is is jelled water, so not real chemicals in it to react. If you will contact customer service, they will send you a replacement.