When The Golfworks was purchased by GG in 2006, the whole point and plan was to feature The Golfworks and all that we are in the stores. We had the Golfworks and Maltby branding in the stores that existed at the time and they did begin selling components, custom clubs, tools and supplies, did extensive and professional repairs and fitting in the stores. We trained the technicians and they even had a “Golfworks” manager in each store. As with all retail, some stores did well and others not as well, usually solely because of the staff at each location. Still, even counting the stores that did average for that first year, the total company was very successful at selling components and customs through that model, and fittings and repairs increased dramatically. That all changed when Dick’s Sporting Goods bought Golf Galaxy. In short, they did not have the same vision for Golf Galaxy and, to be honest, did not understand our category or the uniqueness of what The Golfworks inside the Golf Galaxy stores offered (in my opinion). Understand, we were simply a part of Golf Galaxy and no special attention was given to us during the process of the transaction. It took a while for the new owners to understand what they had purchased with regards to The Golfworks, but by that time we had already been moved out of the stores and the Golf Galaxy model changed. In the years since we have been engaged, from time to time, in the training and discussions around fitting, general repair, and the technical aspects of golf equipment with the stores. We have been more engaged in the management, purchasing and distribution of grips, shafts and basic supplies to the stores. Of course our belief is we could have done great things if we had been able to stay engaged in the Golf Galaxy stores, but only if we would have been able to maintain the level of staff and training that we were doing originally. In the end, the GG and DKS stores have been extremely successful in what they do, as have we. I can tell you that dealing with all that is involved at that level of retail is a massive undertaking. Although the exposure of the brand would have no doubt been much greater, the operational part of it would have been challenging. In the end, we are fortunate and appreciate being part of the Golf Galaxy and Dick’s Sporting Goods family. We are very satisfied with our Golfworks model and the contributions we make not only to the organization as a whole, but also to our customers with the products and services we provide every day.
Britt Lindsey
see this link. will give you a bit of background..
https://ralphmaltby.com/questions/question/work-at-the-galaxy-would-like-help/